CHOOSE GARDEN CENTRES BY COUNTY BELOW
This independent review of Webbs of Wychbold Garden Centre was written by David Marks and was last updated in September 2025.
This is an in depth review by a real human as a result of visiting this garden centre, no Artificial Intelligence is involved!
We reviewed the inside and plant sales areas, took pictures (see lower down this article) and checked out the cafe. The cafe check involved ordering and tasting the food and reporting our findings for you to judge.
Webbs started life as a seed company (Edward Webb and Sons) in 1886 and moved to the current Wychbold site in 1937.
In the early 70s the business morphed into a garden centre, known as Webbs of Wychbold. It is now one of the largest garden centres in the UK and the largest in Worcester. It started off as family run business and it still is today.
Read further down this page for an in depth and independent review of Webbs of Wychbold Garden Centre. In summary though Webbs of Wychbold Garden Centre provides an excellent resource for local gardeners, a restaurant and cafe and a good all round shopping experience.
Entrance to Webbs of Wychbold Garden Centre in Worcester
Only moderately dog friendly. Dogs are excluded from the Food Hall, the main cafe, and areas that have clothing or soft furnishings. See the picture of the notice below.
Webbs of Wychbold Dog Policy
What the notice above does not mention is that Webbs of Wychbold have two cafes. The smaller cafe, called the Planthouse, does allow dogs in as long as you sit in the designated Dog Friendly area.
Webbs of Wychbold have recently changed their opening hours and have made them rather complicated by having three sets of opening times depending on the time of year. "A picture tells a thousand words" so we show below the sign they display at the entrance regarding opening hours.
Opening hours at Webbs of Wychbold
Laylocks Garden Centre, Worcester - about 6 miles away
Worcester Garden Centre, Worcester - about 8 miles away
Webbs of Wychbold, Droitwich - about 12 miles away
Tewkesbury Garden Centre, Tewkesbury - about 15 miles away
Evesham Garden Centre, Evesham - about 16 miles away
Studley Garden Centre, Redditch - about 28 miles away
The car park is on flat, solid ground near the garden centre entrance. There are disabled parking bays available immediately opposite the entrance. We saw no evidence of electric vehicle charging points nearby and in a telephone call to Webbs they confirmed that they have no EV charging points.
SIZE: Large, three separate areas. Dogs are not allowed in this area.
FOOD TYPE: Typical garden centre cafe food. Everything including breakfasts , coffees / teas, cakes, snacks and main meals.
FOOD QUALITY: This cafe has aspirations to providing high quality meals but the reality is that the food quality is only just mediocre. We have eaten here many times and that has proven the case almost always. Our last meal which we have a picture of was a "Healthy Breakfast". The bacon was tough, the baked beans fine, the tomato and mushroom tasteless, the toast OK.
Healthy Breakfast at Webbs of Wychbold
DECOR: Excellent, they have equipped this cafe very well. The surroundings are modern and pleasant, the tables and chairs are excellent. Everything is clean.
View of the main cafe at Webbs of Wychbold
OUTDOOR SEATING: Yes although we forgot to look at it!
SERVICE: Our last visit for breakfast at around 10.00 had only minimal queuing. But we know from experience that at more peak times the wait at the entrance and service in general can range from slow to downright exasperating.
VALUE FOR MONEY: Below average value for money. True, the general decor is well above average but the food quality does not warrant the high prices.
The Planthouse Cafe is a much smaller cafe compared to the main one and for that reason many visitors to Webbs of Wychbold do not realise it exists.
One of its major advantages, for dog owners at least, is that dogs are allowed in this cafe in the Dog Friendly zone. It seems to work well for dog owners and others without pets.
The cafe serves snack type food rather than main meals. A full range of coffee / tea and other drinks are available as is an excellent choice of cakes. The quality of the food on offer is very good. We can thoroughly recommend the chunky sausage rolls!
There is no table service at this cafe, you join the queue, work your way past the food on offer, pay and then sit down at your table. At peak times, the waiting time is far less compared to the main cafe.
View of the Planthouse Cafe
The decor of the cafe is very pleasant with comfortable chairs. For many people, especially those with children, the Planthouse Cafe is an excellent choice.
Christmas is a big part of Webbs at Wychbold. The choice of real and synthetic Christmas trees is immense. The displays are fascinating for children with almost no need for that expensive visit to see Santa!
There are however a couple of downsides to a visit to Webbs at Wychbold during the Christmas season. The primary concern is that it becomes extremely busy especially if you visit them at weekends.
The first problem you may encounter is parking. Although the car park is truly immense it does become full during Christmas weekends. We visited early in the Christmas period, Sunday 16th November and even that early before Christmas, parking was slightly chaotic.
The second problem that quickly becomes apparent as you enter the garden centre is the sheer volume of people. It does make getting round the garden centre difficult. What did surprise us though was that the checkout process was relatively easy.
The final problem occurs if you want to go the restaurants. The main restaurant, the one most people use and know about, had queues, when we visited, which we estimate to be in excess of 30 minutes. That's just to get to seated!
We saw the queue and decided to give it a miss. There is however a smaller cafe, the Planthouse cafe, which is still crowded at Christmas weekends, but with far less waiting times. If there are two or more of you, have one person circle the seating area looking for people vacating their table so they can sit down and "reserve" that table. The other person can join the queue and place the order. It worked well for us.
But especially if you have children, don't let any of the above put you off visiting Webbs at Christmas. It is an experience truly not to be missed.
Christmas display at Webbs of Wychbold
SIZE OF PLANTS AREA: The plants area is very large and well stocked whatever time of year you visit.
PLANT SELECTION: We examined the plants for sale at Webbs of Wychbold and found them to be in tip top condition, well watered, well pruned and clear of weeds.
Prices were variable, but in general prices are slightly higher than average.
The range of plants was large even for a garden centre of this size so you will find not only the plants you want but a selection of alternatives. Particularly impressive was the large range of ornamental trees for sale at Webbs and a good selection of fruit trees.
If shade is a problem in your garden then Webbs of Wychbold have the solution. A special area is set aside for shade loving plants, which is protected from harsh sunlight. Seasonal plants are well represented in their own covered area.
Shade loving plants at Webbs of Wychbold
To wrap it all up, Webbs show great confidence in their plants by offering a five year guarantee on all their hardy plants.
LAYOUT:
The outdoor area is well laid out and has just enough variety in the layout to stop it being boring. This is a large area and the paths are wide and well spread out, certainly wide enough for wheelchairs to access all areas. The paths were clear with no hosepipes or other obstacles making access easy.
Plants and pots
Covering over the area to protect from rain has been done well. There is about 20% completely covered but in addition the pathways have been covered as well. Aside from areas which are completely covered this combination gives the best protection from rain.
Plants area
There are plenty of meaningful signs around the outside area at Webbs of Wychbold, large enough to be clearly seen and help you locate the various plant groups. The major grouping of shrubs was arranged in alphabetic order. Plenty of staff were in the area to help answer questions and they did this very knowledgeably.
VALUE FOR MONEY: Slightly higher prices than average.
SIZE:
The main interior sales area is huge and this allows them to stock a vast amount of non-gardening goods as well as gardening accessories.LAYOUT:
For the gardener everything is here under one roof albeit at rather inflated prices. Pesticides, tools, garden tools, composts and more. Webbs also have a larger than normal section devoted to solar lighting for the garden.
For the non-gardening shopper there are shoes, clothes, gifts, books, indoor and outdoor furniture, children's toys, Toy Box store, Hobbycraft store, Food Hall to name a few. Webbs of Wychbold is really a small department store and a shopping destination in its own right.
Food Hall
This is not the store to visit though if you are looking for a bargain, it's much more about convenience and shopping in a pleasant environment. For those shoppers who run short of cash there is a cash withdrawal machine near the entrance.
Furniture at Webbs of Wychbold
For the bird lover Webbs of Wychbold is the destination. A part of the store is devoted to bird foods of every type and bird feeders. If you can't find it here you are unlikely to find it anywhere! Bird food is definitely an up and coming niche market and Webbs are taking full advantage of it.
Houseplants are well displayed and there are lots of them. Prices tended to slightly higher compared to other garden centres. The quality of the plants was good.
Houseplants
Webbs have their own club card scheme with various benefits for their members. Details of the club and a comparison with the clubs of other garden centres can be found by clicking here. If you are thinking of visiting this garden centre to make a purchase it may well be worth taking a look at their discounts and rewards.
VALUE FOR MONEY: Slightly higher prices than average.
Excellent both inside and outside. Paths, are level, flat surfaced and more than wide enough.
FACILITIES:: Often overlooked by visitors to Webbs are the picnic area and the Riverside Walk display gardens. Both are free.
The gardens run alongside a stream and it takes a very pleasant 20 minutes or so to walk around them. They provide year round interest and are especially interesting in spring and autumn. Their purpose is to provide inspiration and they certainly achieve that.
Entrance to Riverside Walk
The nearby picnic area is grassed with seven or eight large tables and bench seating. What is unusual is the collection of popup transparent bubble rooms. They have a zip door and include a large table in each and chairs. A great way to have a picnic if the weather is not so good.
Picnic area pods at Webbs
ADDRESS:
Webbs,
Worcester Road,
Droitwich Spa,
Droitwich,
WR9 0DG
OWNER:
The Webb family
TELEPHONE NUMBER:
01527 860 000
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13 May | Comment From: J Coley |
| Went to buy garden furniture worth a few thousand pounds. Guy called Andy was extremely rude, did not even look at me when I asked about the items but carried on with what he was doing. Two other people with me could not believe his rudeness. Another member of staff then informed me the item I wanted only came with the coffee table which was on display but I would automatically get £100 off the price for a display item. I then asked if they do price match and gave the guy the number of the shop with the item at a lower price. He came back and said they could do that but then gave me a higher price. He said they would not price match and give me a discount on the table even though the price match was against a full brand new set. I pointed out I was not buying a £10 pot plant but was potentially thinking of spending over three thousand pounds on garden furniture. Shocking service and appalling way to treat a good customer. I have now spent my cash elsewhere and got much better prices and was shown the courtesy which was sorely missing at Webbs. | ||
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5 May | Comment From: Terry |
| There seems to be nothing they dont sell at Webbs! We've just come back from a visit and this time we realised they are selling camping stuff. It all makes for a good afternoon out but weekends are very crowded. The cafe service is very poor and the food is only just about average. | ||
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3 August | Comment From: Dripsie |
| Atrocious service in the cafe and my scone was only half cooked through. When I took it back they didn't even bat an eyelid, the cafe staff just don't care. They just replaced the scone without looking at the half cooked one. How can they improve if they don't even look at returned food. | ||
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29 July | Comment From: Zoe |
| Webbs is a great afternoon out for us. The plants are good and there are lots of them but mostly we buy from small nurseries because the prices at Webbs are high. Inside the shop it's like a shopping mall and the fish department is bit like visiting a zoo but for free. If the weather is OK we always go for the walk along the small river, it's very well designed and that wisteria arch is a real treat when it flowers. At Christmas it's a kids paradise for an hour or two but the Santa visit is too expensive for us. | ||
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31 July | Comment From: Charlotte Stevenson |
| I went to webbs to get the wooden arch in tan, but they only had green in stock, I then asked a member of staff if they could see if they had one, a staff member called Callum was very efficient and ordered me the one I wanted, two days later webbs rang me to tell me the arch was in. The service they offer is brilliant, and the staff go out of their way to be helpfully. | ||
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23 November | Comment From: May |
| Our two children were very impressed by the christmas stuff and decorations. The Santa is also very good, recommended for families with young children. | ||